FROM OUR PLAYROOM TO YOURSShipping joy.
Shipping joy.
Returning made easy.
Clear expectations, careful packing, and friendly help across the United States and Canada.
✦DELIVERED WITH CAREWHERE WE DELIVER
Two countries. Countless smiles.
Orders are packed with care and sent through trusted carriers. Delivery windows begin after your order ships.
United States
Standard delivery in 3–7 business days. Remote destinations may need a little longer.
Canada
Standard delivery in 3–8 business days across all provinces. Duties are not simulated in this demo.
📦··········🚚Carefully packed
Happily delivered
Happily delivered
WHAT TO EXPECT
The journey to your doorstep.
Order received
A confirmation appears as soon as the demo checkout is complete.
Packed with care
Our imagined team checks and wraps every toy for a safe trip.
On the move
Tracking becomes available when the package leaves our playroom.
Play begins
Your delivery arrives, ready for its very first adventure.
EASY RETURNS
Not quite right? That’s okay.
Eligible items may be returned within 30 days of delivery when unused, complete, and in original packaging. Start by contacting our friendly team with your order number.
- Original condition and packaging
- Proof of purchase or gift receipt
- Return started within 30 days
Exchanges
For the fastest experience, return the original item and place a new demo order for the preferred toy.
Damaged items
Contact us promptly with your order number and photos. We’ll help make the imaginary situation right.
Final-sale items
Items marked final sale, opened hygiene products, and personalized goods are not returnable.
🪁
NEED A HAND?
Talk to us We’ll help your order land happily.
Delivery question or return concern? Our play experts are only a message away.